 |
|
Handle
YOUR customers
Efficiently
|
|
|
|
 |
InquiryHandler product information
Current
Working Platforms:
Unix
Linux
Windows NT
Windows 2000
This is the operating system of your Web Hosting provider, NOT
the operating system you are running on your desktop. This product
works on all the main platforms, it is very likely that you will
have a compatable server.
Software
Requirements:
Perl
version 5
This is the programming language that this program is made in,
and the program which is needed to run it. Almost 100% of Web
Hosting providers have Perl version 5 already installed as standard,
so it is very likely that your Host has it installed. If you have
any doubts then click
here to check with your Web Hosting provider, or review
their documentation.
Program
Features include:
Management area
Simple browser based variable configuration
Easy Install system
Customers can check their inquiry status
Closed inquiry's saved to a database for reference
Priority Inquiry status for important leads
Create inquiry departments
Assign staff members to departments
Accessible through a browser from any machine
Add comments to messages
Have extra fields for inquiries
Make fields optional/compulsorary
Offer upload/download to customers
Search inquiry database
Merge inquiries
Remove inquiries
Auto close old enquiries
Staff specific signatures
Shows if the customer has read your reply
Update customer email details
Management area password protected
LiveSupport addon for live customer chat
Plus 1 years free updates!
and more!
Script customization
is available.
This is a list of only some of the features of this product, new
features are being added all the time, and we encourage our customers
to help suggest the features they want to see.
For
more information on this product please follow the links below:-
|